|
Complaint |
an expression of dissatisfaction or a formal charge that someone has done something wrong He submitted a complaint about his contractor to the Better Business Bureau. |
|
Consumer |
a person who buys goods or services A smart consumer compares prices and shops for bargains. |
|
Deceptive |
likely to be something that is not true Some companies use deceptive advertising to get people to buy their product. |
|
Dispute |
an opposing view or claim or a disagreement The financial dispute was settled in court. |
|
Enforcement |
the act of ensuring obedience to a law or decision The police department is responsible for law enforcement. |
|
File |
to put on record or submit a document in an official way The customer had to file a claim against the store for illegal selling practices. |
|
Initiate |
to originate or begin The couple had to initiate a claim against their plumber when the leaks were not fixed. |
|
Intervention |
interference in the affairs of others The intervention of a consumer affairs advocate helped her restore her credit. |
|
Regulation |
a rule or law that governs conduct or a legal principle If you sell merchandise to consumers you are subject to trade regulation. |
|
Rights |
legal guarantees or moral principals One of your rights is to receive a copy of your credit report if you are turned down for credit. |
|
Statute |
a law enacted by a legislative body in a formal document The policies were created to comply with the new statute. |
