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ILLiad Tutorial: Cancelling Requests

Cancel a Request

  • Logon to ILLiad using your username and password.
  • Under Review Requests, click the "Active Requests" button.
  • Select the request that you wish to cancel by pressing the appropriate transaction number button at the left of the page. You will then see detailed information about that request.
  • Press the "Cancel Request" button in the top right hand corner of the page. This will automatically cancel the request.
  • The Main Menu will then reappear displaying a message confirming the cancellation of your request.
  • You can resubmit cancelled requests from the "View/Resubmit Cancelled Requests" button.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.

View/Resubmit Cancelled Requests

  • Logon to ILLiad using your username and password.
  • Press the button "Cancelled Requests" to view all the requests that have been cancelled.
  • Select the appropriate transaction number button for the request you wish to view/resubmit. You will then see detailed information about that request providing the reason for cancellation.
  • You can resubmit the cancelled request by selecting the button "Resubmit Request" at the top right-hand corner of the screen.
  • A request form will open with the request's previous information. Edit what is necessary, then click the button "Submit Request" at the bottom of the page.
  • The Main Menu will then reappear displaying a message confirming that your request has been updated successfully.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.